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Arrival
Nights
Guests

Frequently Asked Questions

Everything you need to know about your stay at the MUZE Hotel Düsseldorf – Handwritten Collection
To help you plan your stay with ease, we've compiled the most important information about arrival, rooms, the bar, and the surrounding area. If your question isn't answered here, our team will be happy to assist you.

Arrival & Location

When are check-in and check-out times?
Check-in is from 3:00 PM. Check-out is until 11:00 AM.
Where is the hotel located?
The MUZE Hotel is located in the vibrant Pempelfort district, very close to the city center and the Hofgarten park.
How far are Königsallee and the Old Town?
You can reach Königsallee in about 15–20 minutes on foot through the Hofgarten park. From there, you can continue on to the Old Town and the Rhine River.
How far is Düsseldorf Airport?
The airport is about 8 km away and can be reached by taxi in approximately 15–20 minutes.
How do I reach the hotel by public transport?
Buses and trams stop directly in front of the hotel and offer good connections to the main train station and the city center.

Rooms & Accommodation

How many rooms does the hotel have?
The hotel has 60 rooms in various categories.
What are the room amenities?
The rooms combine modern mid-century design with a high level of comfort and are equipped with air conditioning, Chromecast TV, Netflix, a Nespresso machine, and free Wi-Fi, among other amenities.
Are there special room categories?
Yes, highlights include our Balcony and Sky rooms.
Is there Wi-Fi in the hotel?
Yes, free Wi-Fi is available throughout the hotel.
Are pets allowed?
Yes, dogs are welcome. There is a fee of €15 per night.

Bar & Breakfast

Is breakfast offered?
Yes, breakfast is served daily in our bar.
What can I expect at breakfast?
Enjoy a varied breakfast buffet with Nespresso coffee, bread and rolls, muesli, egg dishes, fresh vegetables, and vegetarian and vegan options.
When is breakfast served?
Monday to Friday: 6:30 a.m. – 10:30 a.m. Saturday, Sunday, and public holidays: 7:00 a.m. – 11:00 a.m.
When is the bar open?
The bar is open daily from 4:00 p.m. to 11:00 p.m.
What makes the bar special?
Our bar is the heart of the hotel – a quiet place for coffee and short breaks during the day, and a lively meeting place in the evening for drinks, music, and relaxed conversation.

Meetings & Events

Does the hotel offer meeting facilities?
Yes, the hotel has a boardroom for up to 18 people.
What does the boardroom offer?
The room is bright and airy, equipped with modern technology, and ideal for meetings, workshops, or small gatherings.
Are there outdoor areas for breaks?
Yes, the boardroom offers direct access to the courtyard terrace, perfect for coffee breaks or informal discussions.

Explore the surroundings

What is there to do around the hotel?
Thanks to its central location, many highlights are easily accessible on foot – including Königsallee, the Old Town, the Rhine promenade, and numerous museums.
What are some special neighborhoods nearby?
Little Tokyo and the creative scene around Pempelfort offer numerous restaurants, cafés, and unique shops.
Are there any cultural attractions nearby?
Yes, the Museum Malkasten and the Goethe Museum are among the attractions in the immediate vicinity.