FAQ

Frequently Asked Questions

Everything you need to know about your stay at the Mercure Hotel Frankfurt Airport Langen

To help you plan your stay with ease, we've compiled the most important information about arrival, rooms, dining, and events. If your question isn't answered here, our team will be happy to assist you.

Arrival & Location

When are check-in and check-out times?

Check-in is from 3:00 PM. Check-out is until 11:00 AM.

Where is the hotel located?

The Mercure Hotel Frankfurt Airport Langen is located in the green, quiet area south of Frankfurt and is also very well connected.

How far is Frankfurt Airport?

Frankfurt Airport is about 15 km away and can be reached in approximately 15 minutes.

Is there a shuttle to the airport?

Yes, an airport shuttle is available for hotel guests. Price: €5 per trip – prior reservation required.

How do I reach Frankfurt by public transport?

The S-Bahn (suburban train) is about a 5-minute walk away. From there, you can reach Frankfurt city center directly in about 25 minutes.

How is the connection to the motorway?

The A3 and A5 motorways can be reached in just a few minutes and offer excellent connections in all directions.

Is there parking available at the hotel?

Yes, parking spaces are available in the underground garage as well as public parking spaces. Cost: €1.50 per hour or €15 per night.

Rooms & Accommodation

How many rooms does the hotel have?

The hotel has 205 rooms in various categories.

Are the rooms air-conditioned?

Yes, all rooms and public areas are air-conditioned.

What amenities do the rooms offer?

The rooms include a desk, safe, coffee and tea making facilities, and free Wi-Fi.

Is there Wi-Fi in the hotel?

Yes, free Wi-Fi is available throughout the hotel.

Are pets allowed?

Yes, dogs are welcome. There is a fee of €15 per night.

Food & Drink

Is breakfast offered?

Yes, the hotel offers a generous breakfast buffet daily.

When is breakfast served?

Monday to Friday: 6:30 a.m. – 10:00 a.m. Saturday, Sunday, and public holidays: 6:30 a.m. – 10:30 a.m.

What can I expect at breakfast?

Enjoy a selection of hot and cold dishes, fresh fruit, juices, and sweet and savory options – vegetarian and vegan choices are also available.

Is there a restaurant in the hotel?

Yes, the restaurant serves fresh, international cuisine with local influences and seasonal dishes. It is open daily from 5:00 p.m. to 10:00 p.m.

Is there a bar in the hotel?

Yes, the lobby bar is open daily from 4:00 p.m. to 11:00 p.m. and invites you to enjoy drinks, wine, beer, and light snacks in a relaxed atmosphere.

Meetings & Events

Are there meeting rooms at the hotel?

Yes, the hotel has six meeting rooms.

How many people can events be held for?

Events can be held for up to 110 people.

Are the meeting rooms equipped?

All rooms offer natural light, air conditioning, modern presentation technology, and free Wi-Fi.

Are catering and coffee breaks available?

Yes, we offer customized coffee breaks and catering solutions tailored to your event.

Discover Local Frankfurt

What can you do in Frankfurt from here?

Thanks to excellent transport links, you can reach Frankfurt city center in about 25 minutes. There, you'll find highlights such as the skyline, the Römer (city hall), the Zeil shopping street, the Main riverbank, and Sachsenhausen.

Is the hotel suitable for trade fair visits?

Yes, the Frankfurt Trade Fair is easily accessible by car or public transport in about 20 minutes.

Is the hotel suitable for a stopover before or after a flight?

Yes, due to its proximity to the airport and the shuttle service, the hotel is ideal for transit passengers as well as those using Park, Sleep & Fly packages.